Frequently Asked Questions

How Do I Cancel Membership to a Course?

If you are ready to conclude your time with a recurring course all you hae to do is provide a written request to Sanrin Center using our contact page. We will remove you for the following month’s renewal. Please provide us with no fewer than 7 days before the end of the month to process your cancellation.

We will not process refunds if your subscription renews and you had intended to cancel.

Person Holding Brush Drawing Kanji Script

Who Do I Reach Out to With Technical Issues?

Try your course instructor first. They will likely have the tools to fix your technical issues. You can also reach out to Sanrin Center directly using our contact form.

How Do I Recommend a Teacher or Program?

If you’d like to see an additional course topic or know someone who would be a good instructor, please let us know here.


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